The 20 Best Paying Jobs in Consumer Services
If you’re on the hunt for a high-paying job in consumer services, you’re in the right spot. In this article, we’re diving into some of the best companies offering top salaries.
We’ll walk you through what these roles involve and the kind of money you can expect according to the US Bureau of Labor Statistics.
Ready to find your next career move? Let’s get started!
1. Amazon
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Job: Customer Experience Manager
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Salary: $80,000 – $120,000 per year
Amazon is a leader in e-commerce and cloud services, making customer service a top priority. As a Customer Experience Manager, you’ll oversee teams handling support inquiries, improving service quality, and analyzing customer feedback to enhance the shopping experience. This role requires leadership skills, data analysis expertise, and experience in customer service operations.
2. Apple
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Job: Technical Support Specialist
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Salary: $50,000 – $85,000 per year
Apple is known for its premium products and high customer service standards. A Technical Support Specialist provides troubleshooting assistance to customers, guiding them through hardware and software issues. This job is ideal for tech-savvy professionals who enjoy problem-solving and have excellent communication skills.
3. American Express
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Job: Travel & Lifestyle Consultant
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Salary: $60,000 – $100,000 per year
American Express provides high-end financial and travel services. As a Travel & Lifestyle Consultant, you’ll assist cardholders with personalized travel bookings, event planning, and concierge services. This role is best for individuals with strong organizational skills and a passion for luxury travel experiences.
4. Hilton Hotels & Resorts
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Job: Guest Services Manager
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Salary: $55,000 – $95,000 per year
Hospitality giants like Hilton rely on Guest Services Managers to ensure customer satisfaction. In this role, you’ll oversee front desk operations, handle guest complaints, and maintain service standards at the hotel. Strong interpersonal skills and experience in hospitality management are key to succeeding in this position.
5. Delta Air Lines
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Job: Customer Service Supervisor
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Salary: $60,000 – $100,000 per year
As a Customer Service Supervisor at Delta, you’ll lead airport service agents, ensure smooth check-in and boarding processes, and resolve passenger issues. This role requires strong leadership, problem-solving skills, and the ability to work in a fast-paced travel environment.
6. Bank of America
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Job: Relationship Banker
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Salary: $70,000 – $110,000 per year
Bank of America hires Relationship Bankers to provide financial advice, open accounts, and offer banking solutions to clients. This role is perfect for those with strong sales skills and an understanding of personal finance. Many professionals in this position move up to higher-paying financial advisory roles.
7. Southwest Airlines
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Job: Customer Service Agent
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Salary: $45,000 – $80,000 per year
A Customer Service Agent at Southwest Airlines assists passengers with ticketing, boarding, and travel issues. The airline is known for its positive workplace culture and strong employee benefits, making it a great option for those looking for stability and job satisfaction.
8. Verizon
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Job: Customer Solutions Specialist
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Salary: $55,000 – $90,000 per year
As a Customer Solutions Specialist, you’ll help customers choose the best mobile and internet plans, troubleshoot connectivity issues, and promote Verizon’s services. This position is ideal for tech enthusiasts with excellent communication skills.
9. Tesla
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Job: Service Advisor
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Salary: $60,000 – $110,000 per year
Tesla’s Service Advisors assist customers with vehicle maintenance and repairs. They ensure customers receive excellent service, explain repair needs, and coordinate with technicians. This role suits individuals with automotive knowledge and a passion for electric vehicles.
10. Capital One
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Job: Customer Experience Specialist
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Salary: $50,000 – $85,000 per year
Capital One’s Customer Experience Specialists handle credit card inquiries, resolve transaction disputes, and offer financial product recommendations. This job is great for individuals with strong problem-solving abilities and a background in finance or banking.
11. Marriott International
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Job: Hotel Operations Manager
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Salary: $65,000 – $110,000 per year
Marriott is one of the largest hotel chains worldwide, and a Hotel Operations Manager oversees daily operations, staff management, and guest satisfaction. This role requires leadership skills, problem-solving abilities, and experience in hospitality management.
12. Costco Wholesale
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Job: Member Services Supervisor
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Salary: $55,000 – $95,000 per year
Costco is known for its excellent customer service. A Member Services Supervisor manages customer inquiries, resolves complaints, and ensures a smooth shopping experience. The company offers great benefits, making this a stable and well-paying career option.
13. UnitedHealth Group
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Job: Client Services Manager
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Salary: $70,000 – $120,000 per year
In the healthcare sector, Client Services Managers at UnitedHealth Group help corporate clients navigate health insurance policies, resolve service issues, and ensure customer satisfaction. This role is ideal for professionals with experience in healthcare administration or insurance services.
14. Walt Disney Company
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Job: Guest Experience Manager
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Salary: $60,000 – $100,000 per year
Disney’s Guest Experience Managers oversee park operations, ensuring visitors have an exceptional experience. This role involves managing customer service teams, handling guest concerns, and improving service processes. Strong leadership and customer engagement skills are a must.
15. FedEx
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Job: Logistics Coordinator
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Salary: $55,000 – $95,000 per year
FedEx is a leader in global shipping and logistics. Logistics Coordinators manage shipment tracking, resolve delivery issues, and ensure supply chain efficiency. This job is ideal for those with strong organizational skills and an interest in logistics and transportation.
16. T-Mobile
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Job: Retail Store Manager
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Salary: $60,000 – $110,000 per year
T-Mobile’s Retail Store Managers oversee sales teams, handle customer service concerns, and ensure store operations run smoothly. This is a high-paying role with strong career advancement opportunities, especially for those with experience in sales and retail management.
17. Progressive Insurance
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Job: Claims Adjuster
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Salary: $65,000 – $105,000 per year
Progressive Insurance employs Claims Adjusters to assess accident claims, negotiate settlements, and assist policyholders through the claims process. This role requires strong analytical skills, negotiation expertise, and knowledge of insurance policies.
18. AT&T
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Job: Customer Retention Specialist
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Salary: $50,000 – $90,000 per year
AT&T’s Customer Retention Specialists work to keep customers subscribed to their services by offering solutions to concerns, discounts, and personalized service recommendations. This job is great for professionals skilled in sales, customer service, and conflict resolution.
19. Lyft
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Job: Driver Support Representative
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Salary: $55,000 – $95,000 per year
Lyft’s Driver Support Representatives help rideshare drivers resolve account issues, payments, and trip disputes. This role requires strong customer service skills and the ability to handle high-volume inquiries effectively.
20. Charles Schwab
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Job: Financial Consultant
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Salary: $80,000 – $140,000 per year
Charles Schwab hires Financial Consultants to provide investment guidance, manage client portfolios, and offer personalized financial planning services. This high-paying role is best suited for professionals with finance experience and excellent customer service skills.
Final Thoughts
Consumer services offer a variety of high-paying career paths with strong growth potential. Whether you’re interested in hospitality, finance, tech support, or logistics, the companies listed above provide excellent opportunities with competitive salaries and job security.
Would you like me to add anything else, such as the required skills for these jobs or career progression opportunities?
For this article we used Glassdoor and and PayScale to get an insight to the salary ranges in the fields of consumer services.
